How can we help?

Find answers about setting up HomewatchIQ, managing your account, and getting the most out of your plan.

Getting Started

What is HomewatchIQ, how it works, and how to get your widget live in under 5 minutes.

Meet Marcus, Maya, Sam, Aria, and Rory — the AI team built into HomewatchIQ.

Inspections & Operations

How inspections, scheduling, and route management work in HomewatchIQ.

White Label Setup

Upload your logo, set your brand colors, and customize your homeowner reports.

Reports & Leads

How homeowners receive their vulnerability report and how you get notified of new leads.

Proposals & Signatures

Create professional proposals, send them to homeowners, and collect digital signatures.

Documents & E-Signatures

Build service agreements, send for electronic signature, and download audit trails with IP and timestamp.

Bundle multiple documents into one send. Homeowners sign each in sequence automatically.

Manage your leads, log calls, add notes, archive contacts, and track follow-ups.

Plans & Pricing

The full feature list at $199/month. No tiers, no annual contract, no free trial.

How billing works, when your card is charged, and how to cancel.

Custom Email Domain

Send homeowner report emails from your own domain with full DNS setup instructions.

Serve reports, proposals, documents, and both portals from your own domain with CNAME setup instructions.

What is included in the optional setup service — widget install, branding config, and DNS setup.

Still need help?

Our team typically responds within a few hours during business hours.

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