How can we help?

Find answers about setting up HomewatchIQ, managing your account, and getting the most out of your plan.

Getting Started

What is HomewatchIQ, how it works, and how to get your widget live in under 5 minutes.

White Label Setup

Upload your logo, set your brand colors, and customize your homeowner reports.

Reports & Leads

How homeowners receive their vulnerability report and how you get notified of new leads.

Proposals & Signatures

Create professional proposals, send them to homeowners, and collect digital signatures.

Documents & E-Signatures

Build service agreements, send for electronic signature, and download audit trails with IP and timestamp.

Bundle multiple documents into one send. Homeowners sign each in sequence automatically.

Manage your leads, log calls, add notes, archive contacts, and track follow-ups.

Plans & Pricing

What is included in White Label and White Label Pro. Annual billing and upgrade options.

Free Trial & Billing

How the 14-day free trial works, when you get charged, and how to cancel.

Custom Email Domain PRO

Send homeowner report emails from your own domain with full DNS setup instructions.

Custom Report Domain PRO

Serve homeowner reports from your own domain with CNAME setup instructions.

What is included in the optional setup service — widget install, branding config, and DNS setup.

Still need help?

Our team typically responds within a few hours during business hours.

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